Shannon W. Sweetnam is the firm’s Director of Administration. Ms. Sweetnam is an award-winning author and holds an M.F.A. from Washington University in St. Louis, an M.A. from Hollins University and a B.A. from Randolph College (formerly Randolph-Macon Woman’s College). Ms. Sweetnam is responsible for the human resource and financial management of the firm, including support staff personnel, recruiting, general operations, records management, marketing, insurance administration and risk management, banking and other vendor relations. Ms. Sweetnam supervises the firm’s accounting, attorney record keeping, billing and collections functions, accounts-payable, and monitors overall firm expenses.